INDIA CLUB

The India Club added yet another feather to its cap by gaining membership to the exclusive Dubai Service Excellence Scheme, which aims as promoting excellence in service provided to customers, in this case, patrons. The award was presented by Mohamed Ali Alabbar, Director General, The Department of Economic Development (DED), to a management team delegation from the India Club at a presentation ceremony on October 19, 2003 at the DED. The DSES gives an organization a framework to focus on area, that require improvement and thus further enhance customer service. Benchmarks are also made to ensure participating organizations deliver quality products and services.