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INDIA CLUB

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ESG REPORT | April 2022 - September 2022

ISO 9001:2015 Certification
India Club became the first Club in the region to be quality certified when it was awarded the ISO 9001:2000 by Lloyd’s Register Quality Assurance in July 2001.
The QMS was later upgraded to ISO 9001:2015 and India Club has continuously maintained this certification for 2 decades. Currently, ISO 9001:2015 is certified by TUV SW.
According to the ISO 9001:2015 certificate, the Quality Management System is applicable to:
• Management & Operations of a Club including Sports Facilities
• Events and Functions
• Food and Beverage Outlets & Membership Process
• Members Networking Centre

DQAP Award
Dubai Quality Appreciation Program Award in the Tourism sector for the year 2008

DQAP Award
Dubai Quality Appreciation Program Award in the Tourism sector for the year 2008
India Club, Dubai won the prestigious Dubai Quality Appreciation Programme Award in the Tourism sector for the year 2008. Sunil Singh, Chairman, India Club received the award from H. H Sheikh Mohammed bin Rashid al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai on April 22, 2009.

Dubai Service Excellence Scheme
Maintaining an unmatched record of excellence

Dubai Service Excellence Scheme
Maintaining an unmatched record of excellence
The India Club added yet another feather to its cap by gaining membership to the exclusive Dubai Service Excellence Scheme, which aims as promoting excellence in service provided to customers, in this case, patrons.
The award was presented by Mohamed Ali Alabbar, Director General, The Department of Economic Development (DED), to a management team delegation from the India Club at a presentation ceremony on October 19, 2003 at the DED.
The DSES gives an organization a framework to focus on area, that require improvement and thus further enhance customer service. Benchmarks are also made to ensure participating organizations deliver quality products and services.
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The Iconic Indian Cultural and Social Center in UAE.We Provide top class facilities in Sports, Recreation, Entertainment, Social Amenities & Business.